Case Studies


Changing for the better: Greater Manchester Mental Health Foundation Trust benefits from long term Bank partnership since 2018

In 2018, Greater Manchester Mental Health Foundation Trust (GMMH) approached NHS Professionals (NHSP) for the provision of a managed bank service. The national issues around the recruitment of staff to the NHS at the time had resulted in an increased reliance upon temporary resources to provide continuity of service.

Estates and Facilities Department at The Pennine Acute Hospitals NHS Trust enjoys 0% agency usage »

With NHS Professionals’  support and expertise, the Trust wanted to grow their Bank Members, operate more efficiently and ultimately, completely remove their reliance on external agencies which as of August 2018 was 22% of shift demand. The Trust were keen to do all of this while continuing to uphold the high standard of NHS governance principles required to deliver outstanding patient care.

Eliminating agency usage at Alder Hey Children’s NHS Foundation Trust »

Having worked with the Trust since 2014, NHS Professionals (NHSP) have been on a continuous mission to ensure safe, effective staffing, excellent patient care and exceptional value for the Trust.

Collaboration, co-operation and communication boosts recruitment performance across the North West »

Before the North West Client User Group was created, recruitment was often siloed amongst individual Trusts, not necessarily taking advantage of collaborative working, group leverage or associated smarter working and cost efficiencies.

Mid Yorks saves £1 million a year »

NHS Professionals (NHSP) were tasked with reducing excessive agency spend within the Trust and managing the internal staffing bank for Nursing and Midwifery, Admin and Clerical, and Allied Health Professionals (Operating Department Practitioners) to grow the number of bank members, and to make it more efficient.

Barnsley takes control of agency spend »

Prior to engaging with NHSP in 2018, the nursing bank at the Trust was operated by a small internal team that reported through operations. Bank recruitment was inconsistent, compliance with necessary training requirements wasn’t well understood and the investigation of complaints and incidents wasn’t robust. The Trust spend on expensive agency staff was very high, operated at ward level and largely invisible, apart from the large invoices.

NHSP International


Alder Hey Childrens NHS Foundation Trust »

NHS Professionals International started working with Alder Hey Children’s NHS Foundation Trust in 2019. Despite the world renowned reputation of the Trust, they were not able to meet their recruitment requirements from the UK market.

University Hospital Southampton NHS Foundation Trust »

In 2016, University Hospital Southampton NHS Foundation Trust (UHS) were experiencing a high vacancy rate, with over 380 posts that they could not fill locally. The vacancies remained in spite of their strong reputation and a rating of ‘Good’ from the Care Quality Commission. In order to strengthen their recruitment, the Trust approached NHSP International to source nurses from the Philippines.

South Tyneside and Sunderland NHS Foundation Trust »

After working with the Trust since 2016, NHSP International now routinely deliver 20 nurses a month from the Philippines. This stable programme enables the Trust to keep vacancies at a manageable level.

East Suffolk and North Essex NHS Foundation Trust (ESNEFT) »

Colchester Hospital University NHS Foundation Trust began their partnership with NHSP International in August 2016, when the Trust had over 200 registered nurse vacancies. In July 2018, the trust merged with neighbouring Ipswich Hospital NHS Trust to form East Suffolk and North Essex NHS Foundation Trust – becoming the largest NHS organisation in the region.