Support and Feedback

We have upgraded our contact centre technology which will provide additional channels for you to contact us. Whilst this is bedding in, you may experience slightly longer hold times on the phone.

You can find lots of top tips and frequently asked questions on our Help & Advice pages.

If you would still like to get in touch with us, please choose one of the following.

General Enquiries and Support

You can open a support ticket below.

Open a support ticket


Agency Support

If you are a NHSP CAMS supplier, an agency user or you’re from a NHS Trust and your query relates to agencies you can open an agency support ticket below.

Open an agency support ticket


Submit Feedback

At NHS Professionals, we really want to hear all about your compliments, concerns and feedback. This will help us learn from your experiences and continue improving our service:

1. Clinical Feedback

If you are a bank member or trust you can submit feedback in relation to an assignment worked.

Submit clinical feedback

2. Service Feedback

If you are an existing or prospective NHS Professionals bank member you can tell us about your experience, compliments, complaints or provide feedback on our service.

Submit service feedback

Once you submit the form, you will receive a reference number to help you track your case. Please retain this for future communications. One of our dedicated teams will be in in touch as soon as possible.