Healthcare Support Worker Development

Kickstart your Healthcare career

The Healthcare Support Worker Development (HCSWD) programme provides a unique opportunity to begin your healthcare career with the NHS by providing you with all the training, support, and supervision you need to become a Healthcare Support Worker (HCSW) or more commonly known as a Healthcare Assistant (HCA).

What the programme involves

During our programme, you will work through the 15 Standards of the Care Certificate, learning how to meet the daily living needs of your patients, supporting with infection control, as well as being a part of the NHS healthcare team. This includes supporting Registered Nurses and other healthcare practitioners in providing patient care, from hygiene to personal and physical comfort.

Throughout this period, you will be registered with NHS Professionals as a Junior HCSW, working at least 30 hours a week across earlies, lates and nights.

Discover the programme



Joining the programme

For the programme, we look for candidates who have a passion for care as well as following the six enduring values that underpin ‘compassion in practice’. These 6Cs are defined as: Care, Compassion, Competence, Communication, Courage, and Commitment.

We have 3-month or 6-month paid supervised programmes available, with the following requirements:

  • Our 6-month programme requires no previous experience or qualifications in healthcare.
  • Our 3-month programme requires at least 3-months of experience in healthcare.

Before placement, we will provide you with 3-4 days’ classroom training on essential skills including basic life support as well as introducing to the Care Certificate standards. This is followed by an induction week of 37.5 hours of ward-based, supervised practice before you begin your placement.

By joining the programme, you can receive some exciting benefits:

  • Career progression – Achieve a Care Certificate and begin your journey with the NHS.
  • Weekly pay – Work this week, get paid next week.
  • Paid annual leave – Build holiday allowance.
  • Provide patient care – Provide care, safety, and welfare for patients.
  • Join the NHS family – Become part of a healthcare team.
  • Dedicated training and supervised shifts – Support from your ward / area and skilled mentors.

Completing the programme

Once you have completed your placement and the Care Certificate 15 Standards, you can work as a HCSW for the Trust or at any of our client Trusts across England, through the NHSP staff bank. Working for our staff bank has many of its own great benefits including stakeholder pension scheme, first choice of shifts before agency, and more.

After the programme

As your first step in healthcare with the NHS, this could provide you with the opportunity to progress your career by accessing further training outside of the programme. In time, you could become a Senior Healthcare Assistant. After that, you could then apply to train as an Assistant Practitioner or Nursing Associate, enabling further career avenues such as a Nurse, Podiatrist or Midwife.

Who are we?

Here at NHS Professionals, we run England’s largest staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated NHS workers enjoy better career opportunities, more flexible shifts and a healthier work-life balance across our partnered Trusts.

Register today

We regularly run our HCSWD programmes throughout the year at a number of our client Trusts. If you are interested in registering to one of our programmes, simply submit your interest today.


Register your interest


Lynda Akpan's story

Lynda Akpan joined our Healthcare Support Worker Development (HCSWD) programme in Mental Health with one of our partnered NHS Trusts, Southern Health Foundation Trust.

Read Lynda's story

Contact us

We have a dedicated team that are here to help.

Call: 0300 303 3875
Monday – Friday 09:00 – 17:00